- Suggest product enhancements to improve user experience
- Perform quality assurance controls on products
- Coordinate with the engineering department to deliver functional solutions
- Conduct research to identify customer needs and market gaps
- Write PRD for new features or enhancements
- Liaise with the Marketing department to ensure proper advertisement and positioning of new products
- Monitor and report on users’ reactions after launching
- Create support and training documents for internal and external users
- Participate in system configuration
- Analyze the competition
- Help product manager to maintain user requirements and feedback
